Supplier review
How we choose machine and equipment suppliers
The same written checks for every supplier, so buyers can trust what we recommend. No names are shown here.
How we review
Seven checks before a machine or equipment supplier is approved
Need
We write down the job the machine must do, the output, the space and the power available.
Long list
We list possible suppliers from catalogues, trade bodies and referrals. Anyone may ask to be considered.
Same questions
Every supplier gets the same written questionnaire: range, capacity, standards, test records, service and spares.
Score
We score answers on a written scorecard. A missing must-have blocks approval, whatever the total.
See it work
We ask for a trial run, a reference visit or a witnessed factory test before an order.
Approve in writing
Approval is recorded with a date, what is covered and when it is re-checked.
Re-check yearly
Delivery, quality and service record are reviewed once a year. Poor results lead to a plan or removal.
Scorecard
What the scorecard covers
Capability
Range, capacity, process control and test equipment.
Quality
Written system, records, and the right to audit.
Safety and standards
Standards the equipment is built and tested to, and safety record.
Delivery
Lead time, packing, on-time record.
Service and spares
Installation, training, response time, spare parts for the life of the machine.
Fair dealing
Clear terms, no hidden charges, and a code of conduct.
Suppliers